📋 SERVICE AREA & LOGISTICS FAQs
Find out where we serve in Hamilton and Greater Cincinnati, mobile service fees, scheduling options, and how to book appointments. We're flexible and ready to work around your schedule.
FREQUENTLY ASKED QUESTIONS
Q: Do you offer mobile services?
A: Yes! We offer mobile IV services to homes, offices, gyms, hotels, and other locations within our 75-mile service area. We come to you with all necessary equipment. We're also renovating a fully equipped 35-foot mobile RV that will be available soon.
Q: What is your service area?
A: We serve a 75-mile radius from Hamilton, Ohio for mobile IV hydration therapy. This includes Greater Cincinnati and surrounding communities in Southwest Ohio. We do not service areas beyond 75 miles. Contact us to confirm if your location is within our service area.
Q: Are there fees for mobile services?
A: Mobile services include distance-based fees:
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✅ No fee within 25 miles
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✅ $25 for 25–50 miles
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✅ $50 for 50–75 miles
Q: Do you have an office location?
A: Yes! We have an office location at Monument Avenue in Hamilton, Ohio where you can receive treatments. You can also schedule mobile services to your home, office, or preferred location.
Q: How do I schedule an appointment?
A: Simply call or text 513-816-1403 to book. You can also email retreatmobileiv@gmail.com or visit our contact page for more options. Our team will help you find a time that works for your schedule. We're available 7 days a week, typically 9am–6pm.
Q: What are your hours of operation?
A: We're open 7 days a week, typically 9am–6pm. Hours may vary based on availability. Call 513-816-1403 to confirm availability for your preferred time.
Q: Can I schedule same-day appointments?
A: Yes! We offer same-day appointments when availability allows. Call 513-816-1403 to check availability and book.
Q: Can I schedule appointments in advance?
A: Yes! You can schedule appointments weeks or months in advance. This is helpful for recurring clients or those planning ahead.
Q: Do you accept walk-ins?
A: Walk-ins are available at most locations:
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✅ Walk-ins welcome at all events and the mobile unit when operating
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✅ Our office location is by appointment only
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✅ Call 513-816-1403 to check availability or schedule an appointment
Q: Can I schedule recurring appointments?
A: Yes, recurring appointments are easy to set up:
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✅ Many clients schedule recurring appointments (weekly, bi-weekly, monthly, etc.)
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✅ Simply let us know your preferred schedule when booking
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✅ Memberships are ideal for recurring clients and offer significant savings
Q: Do you service events or group appointments?
A: Yes! We offer services for events, corporate wellness programs, and group gatherings. Contact us at 513-816-1403 to discuss your event.
Q: Can I book a private appointment?
A: Yes! You can book private appointments at your home, office, or other private location. Simply let us know your preferences when scheduling.
Q: What if I need to reschedule or cancel?
A: Contact us as soon as possible at 513-816-1403 or email retreatmobileiv@gmail.com. We'll do our best to reschedule you at a time that works for your schedule.
Q: Do you offer appointments outside your typical hours?
A: Appointments outside typical hours (9am–6pm) may be available based on availability. Contact us at 513-816-1403 to request special scheduling.
Q: How far in advance should I book?
A: You can book same-day, or schedule weeks or months in advance. We recommend booking at least a few days in advance to ensure your preferred time is available.
Q: Do you service other states?
A: We currently service only Ohio within our 75-mile radius of Hamilton. We do not service other states at this time.
Ready to experience premium IV therapy—wherever you are?
Explore our full menu of IV therapies, then call, text, or schedule your appointment—let us bring wellness to your door, office, or event.
Have more questions? Contact us at 513-816-1403 or email retreatmobileiv@gmail.com.